How to reset Income Tax password without efiling or Aadhar OTP?

To reset password without e-filing OTP (if registered mobile has changed)/Aadhaar OTP (if Mobile is not linked to Aadhaar or if Aadhaar is not linked to PAN), user can reset password using a valid DSC or can login in directly through Internet Banking into E-filing account. The DSC should be linked to the PAN of the Taxpayer and user can reset password even if DSC is not registered on the portal.

In case all these options do not work or are not available, taxpayer can send request to [email protected] by attaching and sharing following details with the request email:

• Scanned copy of PAN of the Taxpayer; and
• Scanned PDF copy of the identity proof (such as passport /Voter Identity card/Driving License /Aadhaar card / Bank passbook with Photo); and
• Scanned PDF copy of Address proof (such as passport /Voter Identity card/Driving License /Aadhaar card / Bank passbook with Photo); and
• Letter in writing, requesting to reset the password by giving valid reasons

Note: 1) Kindly attach the documents in ZIP (.zip) format only, otherwise your request will not be processed.

2) All the documents to be self-attested by the user.

3) The request for password reset must originate from the email id of the PAN holder as registered in the efiling Profile or from the existing mail of the Taxpayer.

4) A minimum of 1 working day may be required for processing such requests. Once the documents are validated, the reset password link will be shared through Email id from which request has been received.